Privacy Policy

Last Updated: October 29, 2025

Welcome to AUA Media (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit auamedia.co or use our AI-driven marketing and automation services.

1. Information We Collect

We collect and process the following types of data:

User Inputs & Conversations: Any text, messages, or prompts you provide to our AI systems.

Contact Information: Name, email address, phone number, and related details submitted through forms or communication channels.

Payment Information: Billing details processed securely via third-party processors (e.g., Stripe).

Usage & Analytics Data: Information about how you interact with our website and services (cookies, device data, IP address, browser type, etc.).

We do not knowingly collect data from minors under 18 years of age.

2. How We Use Your Information

We process your data for the following purposes:

Service Delivery: To provide, maintain, and improve our AI automation services.

AI Model Improvement: To refine and enhance our artificial intelligence systems using anonymized or aggregated data.

Customer Support: To respond to inquiries, troubleshoot issues, and offer assistance.

Marketing & Communications: To send promotional materials, updates, and relevant offers (you may opt out at any time).

Analytics & Performance: To analyze site usage and improve website functionality.

Legal & Compliance: To meet legal obligations or enforce our Terms of Service.

3. AI Data Usage

By using our AI-driven tools, you acknowledge that your inputs, conversations, and interactions may be processed for:

Quality assurance and AI model improvement

Debugging and operational optimization

Training future AI systems, where permitted by law and only with anonymized data.

We do not use personal data for automated decision-making that produces legal or significant effects without user consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Analyze website traffic and performance

Personalize user experience

Support marketing and analytics efforts

You can control cookie preferences through your browser settings or opt out of non-essential cookies.

5. Third-Party Services

We use reputable third parties to operate securely and efficiently, including:

Go High Level (CRM and automations)

Stripe (payments)

Azure (cloud hosting)

OpenAI (AI processing)

Twilio (communication services)

Grok (analytics)

These providers may process your data in the United States or other jurisdictions. Each is bound by its own privacy policies and data protection measures.

6. Data Retention

We retain personal data until your account is deleted or as long as necessary to fulfill the purposes described in this policy. You may request deletion of your data at any time (see “Your Rights”).

7. Security Measures

We take reasonable and appropriate security measures to protect your information, including:

Data encryption in transit and at rest

Secure cloud infrastructure (Azure)

Limited personnel access to sensitive systems

Regular system audits and monitoring

While no online service can be completely secure, we strive to safeguard all data against unauthorized access, alteration, or disclosure.

8. International Data Transfers

We currently do not transfer personal data outside the United States.
If future transfers become necessary, we will ensure compliance with applicable laws and safeguards (such as Standard Contractual Clauses under GDPR).

9. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your data.

Deletion: Ask us to delete your personal data.

Opt-Out: Withdraw from marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond within the time limits required by law.

10. Children’s Privacy

Our services are not intended for minors under 18 years old, and we do not knowingly collect personal data from them. If you believe a child has provided us data, contact us for prompt deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new “Last Updated” date. Continued use of our services after updates indicates your acknowledgment of the revised terms.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

AUA Media LLC
447 Franklin St.
Lansdale, PA 19446
📧 [email protected]